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Frequently Asked Questions
We have a variety of international suppliers that can find authentic, quality vintage rugs at very affordable pricing. If you do not see what you are looking for online, please reach out! We can find you the perfect style at the perfect price.
Looking for the PERFECT piece and can't seem to find it? Reach out to us! Email hello@theelevatedabode.com for custom inquiries like color schemes, sizes, and styles. We are happy to help!
Due to the one-of-a-kind nature of our products, all sales are final. Any advertised promotions or discounts are only valid in the timeline in which they are held and cannot be applied to past or future orders. All products of The Elevated Abode are vintage and antique. Vintage products are worn in nature and may contain blemishes, which gives each product its one-of-a-kind appeal and, therefore, cannot be considered defective.
We are currently located in a two co-op mercantile located in Frisco, and Highland Village, Texas. The Painted Tree- Frisco can be found at 2930 Preston Rd Unit 200B, Frisco, TX 75034. The Painted Tree- Highland Village can be found at 2240 Justin Rd, Highland Village, TX 75077.
All product photos on the website are taken with the best natural light possible along with subtle editing via LightRoom. Depending on the lighting in your home and the device you are using, the colors of our rugs may look slightly different in person. If you are ever hesitant, please reach out and we will assist your purchase with additional photos or videos.
All of our rugs are professionally cleaned by our supplier before we receive them. For cleaning at home, we recommend vacuuming the top of the rug on a weekly basis, without the use of a beater bar. If you experience any spills, you can easily spot clean your rug with warm water, vinegar, and a few drops of clear dish soap. Be sure to blot and never rub.
Yes! Learn more here.